Partial.ly FAQ

Do I need to create a Partial.ly account to open a payment plan?

Yes. Since Partial.ly needs to save a payment method to process future payments for your payment plan, you will need to create an account to secure this information.

How do I create a Partial.ly account?

You will be prompted to create a Partial.ly account when you select your payment plan during deposit checkout. If you wish to create your customer account prior, you can do so at partial.ly/register

How do I log into my Partial.ly account?

You can log into your account at partial.ly/login

My payment method was lost, stolen or cancelled. How can I add a new payment method?

To update the payment method, please log into your account and click the “Payment Methods” option on the menu at the top of the page and add a new payment method. Be sure to click ‘Use for all Payment Plans’ under Usage to make it the default card.

Please see Adding and updating payment methods for more information.

Does Partial.ly require a credit check to open a payment plan?

No, Partial.ly does not require any credit check.

How can I change my payment schedule?

Please contact Arcade1Up Customer Service.

Does Partial.ly accept PayPal?

No, Partial.ly does not accept PayPal at this time.

What payment methods does Partial.ly accept?

Partial.ly accepts all major credit and debit cards. Partial.ly also accepts ACH bank transactions for payments to merchants located in the United States.

How can I cancel my payment plan after it has been opened?

Please contact Arcade1Up Customer Service.

Still have questions? Email support@partial.ly.