Last Updated: 3/25/2022
This policy applies to all Arcade1Up services that directly reference or relate to this policy, but does not apply to Arcade1Up services that have separate privacy policies that do not incorporate this policy.
Below is our policy. We are looking after your personal data that you share with us. Arcade1Up wants you to be confident that your data is safe with us, and that you understand how we use it.
Please be advised that we will inform you about material updates of this policy by email and/or on this website.
CATEGORIES OF INFORMATION WE COLLECT
When you purchase products from us or register for and use our services such as online gameplay, or provide warranty information, we collect this information. This data may include information like your name, email address, phone number, country of residence, time zone, game and place of purchase. To the extent you voluntarily opt to receive text messages, we receive and store the information you provide, including your telephone number or when you read a text message.
For services such as online gameplay via a Arcade1Up product, we may collect specific information about your device, and across your devices, such as the product’s model, serial number, operating system, device settings, device performance, device and advertising identifiers, Internet service provider, IP address and other unique personal or online identifiers. If you or your device experiences an error, we collect information about the error, the time the error occurred, the application or features being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred.
We collect information about your use of and interaction with our services, such as online gameplay. This could include information about your gameplay, your online status, your service use history, your connections and interactions with other users, the content you share, the date and time of your visit, information about the links you click, pages you view, advertising you interact with within our services, inferences used to create a profile about preferences and characteristics, standard server log information, and other information about how you use our services.
With your consent, we may collect and process information about your precise location. When we have this information, we may use it to tailor our services for you and others, like helping you establish relationships with other Arcade1Up users or telling your existing friends that you are nearby.
Some of our hardware and services allow you to make purchases. If you use any of our services to make a purchase, we may collect information about the purchase. This could include payment information, such as your credit card number, a 3rd party processor, account authentication information, and contact information like your billing and shipping address.
We may also receive information about you from other sources, including from users of our services, entities that sell information, and third-party services and organizations. For example, if you access any social media or similar services through our services to login or to share information about your experience on our services with others, we may collect information from these third-party services.
We may aggregate or de-identify the information described above. Aggregated or de-identified information is not subject to this policy.
HOW WE USE YOUR INFORMATION
The information you provide to us and the information we collect is used to deliver, maintain and improve our services, including troubleshooting, data analytics, testing, research, statistical and survey purposes. We also use this information to provide you with services that you request, develop new services, suggest personally relevant features, offer you customized content, allow you to participate in interactive features of our services, manage accounts, provide you with tailored advertising, send you promotional materials from us or our affiliates and trusted business partners, keep our services, business and users safe and secure, comply with applicable laws and regulations, and to protect or exercise our legal rights or defend against legal claims.
Whenever you contact us, we use the information that you provide to us to help resolve issues you might be having when you use our services. We also use information, such as your email address or phone number, to respond to you when you contact us, to let you know about changes to our policies and terms, and to let you know about changes or improvements to our services and to inform you about other services that we offer.
We also may permit our third-party partners to set cookies and use web beacons, SDKs, and similar technologies within our services to help us perform various internal functions necessary to operate our business and to collect information about your use of our and others’ services across your devices. These third-parties may use that information to provide you advertisements, across different sites, services and devices, about goods and services that may be of interest to you. Some of these third-parties may offer you a way to opt-out of this type of targeted advertising through industry choice mechanisms.
You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more, these messages may use information automatically collected based on your actions while on our website and may prompt messaging such as cart abandon messages.
HOW YOUR INFORMATION IS SHARED
We sometimes share your information within our family of Arcade1Up companies and with trusted third-party partners outside of Arcade1Upfor processing. We may also share your information for other legal and business purposes, such as complying with legal process, responding to claims or inquiries, enforcing our terms, or protecting the rights, property or personal safety of our operations, our users, or the public. Your information may also be shared as part of any sale or transfer of company assets, if legally permitted.
Some of our services may allow you to share information and content with others. When you decide to use these services, the information or content that you share, your online status, and your gameplay information may be visible to Arcade1Up and its trusted business partners, other Arcade1Up users, and in some cases the public. Please keep in mind, when you use these services, that the information and content that you choose to share can be read, collected, or used by others. You are fully responsible for the information and content that you choose to share in these instances.
We share your information with third-party service providers that provide services to us for a variety of business purposes, such as payment processing, customer service, shipping services, email deployment, advertising and marketing (including counting ad impressions, verifying positioning and quality of ad impressions, ensuring compliance with industry standards and specifications, ad delivery, reporting, personalization, audience segmentation, and analytics), security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, information hosting, auditing, and information processing.
We sometimes share your information within our family of Arcade1Up companies.
We may share your information to comply with legal processes or regulations, respond to claims or inquiries, enforce our terms, or protect and defend the rights, property or personal safety of our operations, our users, or the public.
We may share your information as part of a substantial corporate transaction, such as a sale or transfer of company assets, a merger, consolidation, or as otherwise legally permitted.
Some of our services allow you to share information and content with others or engage in public activities. When you decide to use these services, the information or content that you share, your nickname, your user icon, your online status, and your gameplay information may be visible to Arcade1Up and its trusted business partners, other Arcade1Up users, and in some cases the public. Please keep in mind, when you use these services, that the information and content that you choose to share can be read, collected, or used by others. You are fully responsible for the information and content that you choose to share in these instances.
If you access third-party services -- such as third-party online gaming services and social media services -- through our services, these third-party services may be able to collect information about you, including information about your activity on our services, and they may notify your connections to other third-party services about your use of our services, in accordance with their own privacy policies.
We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
We use automated decision tools to process your order to prevent misuse and fraud when you purchase via our website. This may lead to a refusal of the transaction. If that should occur, please contact us at our customer service site.
YOUR CONTROLS, CHOICES, AND RIGHTS TO OPT-OUT
We may offer you certain controls and choices regarding the information we collect, how the information is used, and how it is shared. These controls and choices may include the ability to update, correct or delete information that you have provided to us, or information that we have collected through your use of our services. They may also include the ability to opt-out of receiving notifications, promotions, offers or other advertising from us. Depending on your jurisdiction, you may have the right, in accordance with applicable law, to request access to, deletion, and portability of your information.
We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on our services may change or no longer be available to you.
HOW TO UNSUBSCRIBE FROM EMAIL COMMUNICATIONS
If at any time you choose not to receive emails from us and wish to unsubscribe from any future mailing you can unsubscribe. Please follow directions at the bottom of the email.
HOW TO OPT OUT OF TEXT MESSAGES
If you have elected to receive text messages, you may opt out of receiving such text messages at any time by texting “STOP” to our text messages. For more information about text messages, see our Terms and Conditions.
INFORMATION RETENTION AND INFORMATION SECURITY
PROTECTING CHILDREN’S INFORMATION
We do not knowingly collect, use or share personal information from children under the age of 13 years of age without verifiable parental consent or as permitted by law. Where a parent or legal guardian has provided consent, the child may be able to use his or her Arcade1Up account to play certain third-party games and applications that are not published by Arcade1Up. Parents or guardians may review, modify, or delete the child’s personal information, or withdraw consent, by contacting us using the contact information provided at the end of this policy, and may manage which third-party games and applications can access and use the child’s Arcade1Up account information through your Arcade1Up account profile settings.
CHANGES AND UPDATES TO OUR POLICY
HOW TO CONTACT US
For any questions, concerns or comments regarding this policy, or any of our privacy practices, please contact us at:
51 NE 24th Street, Suite 202
Miami, FL 33137
Information for California Residents
California Consumers’ Rights and Choices
If you are a California resident, California law permits you to request Information regarding the:
In addition, if you are a California resident you may:
Collection of Personal Information from California Residents
We have listed below the personal information we may have collected from California residents in the past 12 months.
Category of personal information we may collect: Identifiers
Category of personal information we may collect: Internet/Electronic Activity
Category of personal information we may collect: Geolocational Data
Category of personal information we may collect: Inferences
Here is information on whether we sell or share your personal information.
You can make requests related to your California privacy rights HERE.
You may also make those requests by calling 212-967-5091.
Please be aware that we do not accept or process requests through other means (e.g., via fax, social media, email addresses, etc.).
When you make a request, we may ask you to provide verifying information, such as your name, email, or phone number. We will review the information provided and may request additio nal information via email or other means to ensure we are interacting with the correct individual. Please also be aware that making any such request does not ensure complete or comprehensive removal or deletion of Personal Information or content you may have posted, and there may be circumstances in which the law does not require or allow us to fulfill your request.
Our Services are not directed to children, and we do not knowingly collect Personal Information from children under the age of 16. If you learn that a child has provided us with Personal Information, then you may contact us as indicated above.
Do Not Track
Arcade1Up does not currently take steps to respond to browsers’ “Do Not Track” signals as no uniform standard to respond to such signals has been developed at this time.
In this Policy, “Personal Data” means any information relating to an identified or identifiable individual. We may collect Personal Data about you from various sources described below.
Information Provided by You
Where applicable, we may indicate whether and why you must provide us with your Personal Data as well as the consequences of failing to do so at the time the data is collected.
Information we Collect by Automated Means
We use the Personal Data we collect for the following purposes:
We rely on a legal basis to process your Personal Data, including:
We may disclose Personal Data about you in the following circumstances:
Unless otherwise provided under applicable law, you have the following rights:
You may exercise these rights by contacting us using the contact details at the end of this Policy.
Note that there are exceptions and limitations to each of these rights, and that we may nevertheless retain Personal Data about you where we reasonably believe that we have a legitimate reason to do so.
We may transfer your Personal Data outside of Europe and, in particular, to US and other non-European countries, where the level of protection of Personal Data may be different than in your country. If we do so, we will comply with applicable data protection laws, in particular by relying on an EU Commission adequacy decision, on contractual protections for the transfer of your Personal Data, on Binding Corporate Rules, or on the EU-U.S. Privacy Shield framework. For more information about how we transfer Personal Data outside of Europe, or to obtain a copy of the contractual safeguards we use for such transfers, please contact us as specified below.
We use physical, managerial, and technical safeguards that are designed to improve the integrity and security of Personal Data that we collect, maintain, and otherwise process.
We take measures to delete your Personal Data or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep it for a longer period. When determining the retention period, we take into account various criteria, such as the type of products or services provided to you, the nature and length of our relationship with you, mandatory retention periods and the statute of limitations.
Our Services may contain features or links to websites and services provided by third parties. Any information you provide via these websites or services is provided directly to these third-party operators and is subject to their privacy policies, even if accessed through our Services. We encourage you to learn about these third parties’ policies before providing them with your Personal Data.
We may update this Policy from time to time to reflect changes in our privacy practices. If we modify this Policy, we will indicate the date of the latest revision above.
Tastemakers, LLC d/b/aArcade1Up is the entity responsible for the processing of your Personal Data. If you have any questions or comments about this Policy, our privacy practices, or if you would like to exercise your rights with respect to your Personal Data, please contact us by email at email@example.com.
51 NE 24th Street, Suite 202
Miami, FL 33137
In addition, you may contact our Data Protection Officer, Al Rapella, at firstname.lastname@example.org or 212-967-5091.