Help Center

Commonly asked questions.

Product Details/Specs

Are quarters required?

Which games are available?

What is the MSRP?

Are there discounts if I purchase more than one?

How tall are they? What are the dimensions?

What are the box dimensions?

Will it fit in my car if I buy it at a retailer?

Are these machines meant to be played seated or standing?

What is the cost of the riser and stool?

How authentic are the games?

What is the special Best Buy machine?

Where can I buy the Galaga machine?

Is there a machine with both Street Fighter AND Final Fight?

What brand controllers do the machines use?

Can you get Mortal Kombat / Teenage Mutant Ninja Turtles, The Simpsons, etc.?

Why does the Street Fighter II cabinet have only 3 games while the others have 5?

Will you sell replacement parts?

What are the side panels made of and how thick are they?

Are the games authentic arcade games or NES versions?

Are European and Australian machines different from US machines?

How do I follow you on social media?

Availability

What retailers carry the machines?

Which retailers will carry risers?

How many risers are there? Are there 2 different versions?

Are you distributing to mom and pop stores? Who can I contact to place an order?

Will these be available in Europe and/or Canada?

Is Arcade1Up merchandise available for purchase?

Technical

How big is the screen and what type is it?

Where is the speaker located?

Do the machines use a vector monitor?

What hardware do these machines use? Are they running on CPS2/JAMMA boards, etc.?

Can I modify my machine to play additional games?

Why don’t the marquees light up?

How do I switch between games on a machine?

How do the controls work (especially for Defender)?

Since there are no CRT filters, will there be scanline options?

What type of connection does the LCD monitor allow? HDMI? Composite? How does it connect to the hardware?